Quality Assurance

Blended and Online courser will continue increasing in number given the evolution of the Internet and the ubiquitous broadband access. As CSU campuses offer more and more online and blended courses, it is urgent to establish parameters that define the quality of online teaching and learning; we also need to create ways to assess excellence and develop methods to improve new class offerings.


Instructional Quality

To ensure the quality of online-blended courses, the CSU provides extensive instructional quality training and support to faculty, helping them to design and deliver courses in a way that ensures success by the greatest number and diversity of students. This is accomplished through two training programs from which faculty and staff may choose training:


CSU Quality Online Learning and Teaching (QOLT) program

  • Focuses on course design and delivery of online-blended courses
  • 58-item self/peer-review instrument openly available for use
  • 58-item student-feedback instrument openly available for use
  • Extensive training materials openly available for use
  • Online repository of indexed teaching exemplars
  • Awards and recognition program for CSU faculty


Quality Matters

  • Focuses on course design for online courses
  • 43-item rubric available to subscribers
  • Research library openly available for access

For a further comparison between the CSU Quality Online Learning and Teaching program and Quality Matters program, see the QOLT-QM Alignment matrix document Opens in new window


QA Training 23016-2017

CSU Quality Assurance

Register for the 2016-2017 Quality Assurance QA training offered by CSU Academic Technology Services. This Flyer provides additional Information.


Quality Online Learning and Teaching (QOLT) 

2015-2016 Awards and Recognition

CSU Academic Technology Services is sponsoring the 4th year of Quality Online Learning and Teaching (QOLT) Awards and Recognition program to recognize exemplary teaching and learning in blended and online courses. The 2016-2017 QOLT Call for Participation is open Nov 15 - May 15. For detailed information regarding the program view the session recording Opens in new window of a 1 hour informational webinar or contact OET's Director, Dr. Shelli Wynant.


Online education and training

Is located at Pollak Library South   PLS-237

Walk-ins are always welcome!

Pollak library south 

Appointments are also available for the convenience of faculty members 

To set up an appointment, please send an email to  oet@fullerton.edu

For consultation please call 657-278-4528

Fall 2015 - Spring 2016 Training Opportunities

CSU Academic Technology Services is offering QA trainings as a professional development opportunity
for faculty and staff. The courses below range from learning how to teach online effectively to applying
the QOLT Instrument or QM Rubric to gauge course quality and provide effective online course
enhancement feedback. All courses require payment of a $25 registration fee.  This is to pay for
the extensive materials made available, as well as to offset the facilitation costs.

Quality Assurance Session Descriptions

Introduction to Teaching Online Using QOLT: This course is an introduction to teaching online, with the CSU QOLT instrument embedded representing the nine sections of QOLT.

Applying the QOLT Instrument: This course provides an overview of the QOLT objectives and how to use the annotations to support developing or reviewing a course.

Applying the QM Rubric: An overview of Quality Matters rubric and annotations, the research underlying the QM rubric, and the peer-review process for evaluating the quality of online course design.