Quality Assurance

As additional online and blended courses are offered as a means to provide greater CSU student access to educational opportunities, it is critical to define quality online teaching and learning, as well as to determine how to assess it and make desired improvements.


Instructional Quality

To ensure the quality of online-blended courses, the CSU provides extensive instructional quality training and support to faculty, helping them to design and deliver courses in a way that ensures success by the greatest number and diversity of students. This is accomplished through two training programs from which faculty and staff may choose training:


CSU Quality Learning and Teaching (QLT) instrument

  • Focuses on course design and delivery of online and blended courses
  • 57-item self/peer-review instrument openly available for use


Quality Matters (QM)

  • Focuses on course design for online and blended courses
  • 42-item rubric available to faculty/staff who complete QM training


For a further comparison between the CSU Quality Online Learning and Teaching program and Quality Matters program, see the  QLT-QM Alignment matrix document .

Our campus also has a QM faculty community, hosted by Dr. Shelli Wynants, Director of OET.  Please contact her to learn more about QM professional development support and other QM opportunities.

QA training

CSU Quality Assurance

Register for Quality Assurance QA training  offered by CSU Academic Technology Services.


Online education and training

Is located at Pollak Library South   PLS-237

Walk-ins are always welcome!

Pollak library south 

Appointments are also available for the convenience of faculty members 

To set up an appointment, please send an email to   oet@fullerton.edu

For consultation please call 657-278-4528

Fall 2015 - Spring 2016 Training Opportunities

CSU Academic Technology Services is offering QA trainings as a professional development opportunity
for faculty and staff. The courses below range from learning how to teach online effectively to applying
the QOLT Instrument or QM Rubric to gauge course quality and provide effective online course
enhancement feedback. All courses require payment of a $25 registration fee.  This is to pay for
the extensive materials made available, as well as to offset the facilitation costs.

Quality Assurance Session Descriptions

Introduction to Teaching Online Using QOLT: This course is an introduction to teaching online, with the CSU QOLT instrument embedded representing the nine sections of QOLT.

Applying the QOLT Instrument: This course provides an overview of the QOLT objectives and how to use the annotations to support developing or reviewing a course.

Applying the QM Rubric: An overview of Quality Matters rubric and annotations, the research underlying the QM rubric, and the peer-review process for evaluating the quality of online course design.