Quality Assurance

The evolution of the Internet and the broadband access at home and through mobile devices make it certain there will be continued growth in blended and online courses. As CSU campuses offer additional blended and online courses, it is critical to define quality online teaching and learning, as well as to determine how to assess it and make desired improvements.

Instructional Quality

To ensure the quality of online-blended courses, the CSU provides extensive instructional quality training and support to faculty, helping them to design and deliver courses in a way that ensures success by the greatest number and diversity of students. This is accomplished through two training programs from which faculty and staff may choose training:


CSU Quality Online Learning and Teaching (QOLT) program

  • Focuses on course design and delivery of online-blended courses
  • 58-item self/peer-review instrument openly available for use
  • 58-item student-feedback instrument openly available for use
  • Extensive training materials openly available for use
  • Online repository of indexed teaching exemplars
  • Awards and recognition program for CSU faculty


Quality Matters

  • Focuses on course design for online courses
  • 43-item rubric available to subscribers
  • Research library openly available for access

For a further comparison between the CSU Quality Online Learning and Teaching program and Quality Matters program, see the QOLT-QM Alignment matrix documentOpens in new window


QA Training, 2016-2017

CSU Quality Assurance

Register for the 2016-2017 Quality Assurance QA training offered by CSU Academic Technology Services. This Flyer provides additional Information.

Quality Online Learning and Teaching (QOLT) 

2015-2016 Awards and Recognition

CSU Academic Technology Services is sponsoring the 4th year of Quality Online Learning and Teaching (QOLT) Awards and Recognition program to recognize exemplary teaching and learning in blended and online courses. The 2015-2016 QOLT Call for Participation is open Nov 15 - May 15. For detailed information regarding the program view the session recording Opens in new window of a 1 hour informational webinar or contact OET's Director, Dr. Shelli Wynant

For more information, Please contact OET 

Pollak Library South 237



Fall 2015 - Spring 2016 Training Opportunities

CSU Academic Technology Services is offering QA trainings as a professional development opportunity
for faculty and staff. The courses below range from learning how to teach online effectively to applying
the QOLT Instrument or QM Rubric to gauge course quality and provide effective online course
enhancement feedback. All courses require payment of a $25 registration fee.  This is to pay for
the extensive materials made available, as well as to offset the facilitation costs.

Quality Assurance Session Descriptions

Introduction to Teaching Online Using QOLT: This course is an introduction to teaching online, with the CSU QOLT instrument embedded representing the nine sections of QOLT.

Applying the QOLT Instrument: This course provides an overview of the QOLT objectives and how to use the annotations to support developing or reviewing a course.

Applying the QM Rubric: An overview of Quality Matters rubric and annotations, the research underlying the QM rubric, and the peer-review process for evaluating the quality of online course design.